Troubleshooting & Maintenance
All
Company & Certifications
Products & Technology
Installation & Usage
Troubleshooting & Maintenance
Ordering & Support

Troubleshooting & Maintenance

Q: What is the self-checking function?

A:Self-checking function means that during the operation of a safety product, it can automatically monitor whether its key components and functions are working properly, and immediately issue an alarm or cut off the output when a fault or abnormality is found to ensure that the system is in a safe state.

Q: What is a force-guided structure?

A:The forced guide structure is a mechanical design used in safety components such as safety relays to ensure that the normally open and normally closed contacts will not close at the same time when a relay contact failure occurs (such as contact adhesion). It can effectively improve the system's fault detection capabilities and is an important guarantee for building a reliable industrial safety control system.

Q: How to solve the problem when the safety light curtain error indicator light is on?

A:When the error indicator light of the safety light curtain lights up, you can quickly troubleshoot and solve it by following the steps below:1. Confirm the fault code by checking the manual: Check the corresponding meaning of the error light according to the manual to clarify the fault type.2. Check the optical axis status: Make sure there is no obstruction (such as foreign matter, dust, oil) between the transmitter and the receiver. Clean the window and realign the optical axis if necessary.3. Confirm the wiring and power supply: Check whether the wiring is correct and firm, whether the power supply is stable, and eliminate problems such as looseness and broken wires.4. Check interference factors: Check whether there is crosstalk, strong light interference or electrical interference between the light curtains, which can be improved by dislocation installation, optimized grounding, etc.5. Reset or restart the system: After troubleshooting, some light curtains need to be powered off and restarted or reset by the controller to return to normal.6. Check external control devices: If a safety relay or controller is connected, its status and logical configuration must also be checked.If the above methods are ineffective, it is recommended to contact the original manufacturer or supplier technical support for further investigation.

Q: How to deal with malfunctions caused by debris under the safety mat?

A:To prevent the safety carpet from misoperating due to debris under the carpet, the following measures can be taken:Keep it clean: Clean the area under the carpet regularly to prevent dust, metal shavings, screws and other foreign objects from accumulating.Use protective pads or frames: Install protective plates or support structures under the safety carpet to prevent small objects from directly contacting the trigger surface.Adjust sensitivity (if applicable): Some safety carpets support sensitivity adjustment function, which can be adjusted to reduce false triggering according to the actual environment.Regular inspection and maintenance: Incorporate carpet detection into the daily inspection process, and handle false alarms in a timely manner to ensure stable operation of the equipment.Install reminder signs: Remind personnel not to leave items in the carpet area and enhance on-site standardized management.These methods can effectively reduce misoperations caused by debris and improve the reliability of the use of safety carpets.

Q: How to deal with safety door lock malfunctions and maintenance?

A:The following steps should be followed to handle faults and maintenance of security door locks:1. Regular inspection: Regularly check the lock body, connecting wires and installation parts to ensure that there is no looseness, wear or corrosion.2. Troubleshooting: When an abnormality occurs, check whether the power supply, cable connection, and security control system signal are normal.3. Replace damaged parts: If mechanical wear or electrical damage is found, the corresponding parts should be replaced immediately.4. Cleaning and maintenance: Keep the door lock surface and latch area clean to avoid dust and foreign matter affecting normal operation.5. Functional test: Perform functional test after maintenance to confirm that unlocking, locking and signal interaction with the control system are normal.6. Follow the manufacturer's guidelines: Follow the maintenance instructions provided by the manufacturer to avoid unauthorized disassembly that affects safety performance.Regular maintenance and correct fault handling are the key to ensuring long-term and reliable operation of security door locks.

Q: Please describe the maintenance procedure for ultrasonic sensors.

A:The maintenance procedures of ultrasonic sensors mainly include the following points:Regularly clean the sensor surfaceUse a clean and soft cloth to wipe the sensor probe to avoid dust, oil or water droplets affecting ultrasonic transmission and reception.Check the installation firmnessMake sure the sensor is not loose or offset to avoid detection errors caused by vibration or impact.Verify the detection performancePerform tests regularly to verify its detection distance, response time and stability to ensure that it is in the best working condition.Check the cables and connectorsCheck for wear, looseness or corrosion to ensure normal power supply and signal transmission.Avoid water accumulation or condensationIn high humidity or open air environments, the protective cover or drainage device should be checked to prevent affecting the performance of the sensor.Software or parameter checkIf using an intelligent ultrasonic sensor, the set parameters should be checked regularly to see if they are incorrect or need to be updated.The above maintenance measures can effectively extend the service life of the ultrasonic sensor and ensure its detection accuracy and system stability.

Q: How to maintain ultrasonic sensors?

A:Maintenance of ultrasonic sensors mainly includes the following aspects to ensure their long-term stable operation and measurement accuracy:1. Regularly clean the sensor surface:Remove dust, water droplets, oil stains, etc. to prevent affecting the propagation and reception of ultrasonic waves.2. Check the stability of the installation:Ensure that the sensor is not loose or shifted to avoid vibration causing accuracy loss or damage.3. Environmental check:Avoid working for a long time in harsh environments such as high temperature, strong wind, and highly corrosive gas. If necessary, install a protective cover or shell.4. Line and connection check:Regularly check whether the cables and connectors are aging or damaged to ensure that the signal and power connections are normal.5. Functional test:Regularly check whether the standard target detects normal response to ensure stable sensor performance.6. Firmware/system maintenance (if applicable):If the sensor is equipped with a control system or software, check whether its version and parameter settings are correct.Through the above measures, the service life of the ultrasonic sensor can be effectively extended and its working reliability can be improved.

Q:How to maintain and service a safety light curtain? - DADISICK

A:Good maintenance and care of a safety light curtain are crucial as they directly impact its lifespan and can even affect its safety functions. Therefore, proper maintenance is essential. Here are a few tips based on experience:Experience 1: Each grating should be regularly inspected and maintained, with dedicated personnel responsible for their care.Experience 2: Before starting work each day, it is important to check if the safety grating is powered on and functioning properly before operating the machine.Experience 3: Develop the habit of regularly cleaning the grating, especially the filter plate, to avoid oil stains and dust. If possible, it is recommended to provide a protective cover for the grating.Experience 4: When replacing or adjusting the mold on the machine, make sure to adjust the height and safety distance of the grating to the appropriate position after completing the task.Experience 5: Avoid stacking objects near the installation area of the grating to prevent accidental damage.Experience 6: It is advisable to have a professional inspection or maintenance of the grating performed annually. If any malfunctions occur, do not attempt to repair it yourself, but rather seek the assistance of a professional technician.

Q: What to do when a safety light curtain malfunctions?

A:Safety light curtains are important safety devices used to protect workers and equipment. However, even high-quality safety light curtains may experience malfunctions. This article will discuss common safety light curtain malfunctions and provide troubleshooting solutions to help you resolve the issues promptly.1. Safety light curtain not functioning properlyIf the safety light curtain is not functioning properly, first check if the power supply is working correctly. Ensure that the power cable is connected properly and check if the indicator lights on the light curtain are illuminated. If the indicator lights are on, it may indicate a power supply issue that requires either replacing the power supply or repairing the power cable.Additionally, check the connection between the emitter and receiver of the light curtain to ensure it is secure. Sometimes, the connection may become loose or disconnected, resulting in the failure to transmit light signals. Reconnect the emitter and receiver, ensuring a secure connection.2. False alarms from safety light curtainIf the safety light curtain is frequently producing false alarms, meaning it signals an alert even when no objects or personnel are entering, it may be experiencing interference. First, check the surrounding environment for any reflective objects or bright light sources. These objects or light sources can interfere with the proper operation of the light curtain.Additionally, check if there are any obstacles blocking the transmission of light between the emitter and receiver of the light curtain. If there are objects or dust obstructing the transmission of light, remove them or reinstall the light curtain to ensure smooth light transmission.3. Sensitivity issues with safety light curtainIf the sensitivity of the safety light curtain is either too high or too low, meaning it fails to produce an alert signal when obstacles are present, it may require adjusting the sensitivity settings. Refer to the user manual of the light curtain to learn how to adjust its sensitivity.While adjusting the sensitivity, you can try gradually increasing or decreasing the sensitivity settings until you achieve the desired alert effect. If the issue persists, it may be necessary to check if the receiver of the safety light curtain is damaged or needs replacement.For more complex malfunctions, it is recommended to seek assistance from professional technical support personnel for inspection and repair. They have extensive experience and expertise that can help you quickly resolve the issues with your safety light curtain.In summary, when a safety light curtain malfunctions, first check if the power supply is working properly, and ensure that the connection between the light emitter and receiver is secure. If there are false alarms or sensitivity issues, settings can be adjusted or obstructions can be cleared. For complex malfunctions, it is recommended to seek professional technical support. Ensuring the proper functioning of the safety light curtain is crucial for protecting the safety of workers and equipment. 

Q: How to troubleshoot unstable safety light curtains?

A:Safety light curtains are widely used in various industries to ensure safety in production processes. During this process, it is crucial to perform regular analysis, inspection, and maintenance of safety light curtains to ensure their effective use. In the case of encountering unstable factors, here's what you can do to troubleshoot:Factors causing instability in safety light curtains and their corresponding solutions:1. Electromagnetic interference: Ensure proper grounding and separate the signal lines from the power lines of the light curtain.2. Unstable power supply: Replace with a dedicated and stable power supply.3. Interference from sunlight, lasers, or arcs: Choose light curtains with anti-sunlight capabilities.4. Lens obstructed by dust: Clean the lens to remove dust and restore proper light reception.5. Instability due to vibration: Realign the light curtain and use vibration-resistant brackets.6. Insufficient distance between transmitter and receiver: If the actual required distance exceeds the light curtain's maximum range, replace it with a light curtain that has a longer range.7. Sufficient distance but misalignment causing insufficient light reception: Readjust the angle of the light curtain for proper alignment.8. Normal operation during the day but instability at night: Insufficient light reception; choose a light curtain with a larger detection range.9. Interference between adjacent light curtains: Rearrange the positions of the transmitters and receivers or consider using Dadisick's anti-interference safety light curtains.

Q: What should I do if I encounter problems while using Dadisick's safety products?

A:If you have any questions in the usage process, please feel free to contact our after-sales customer service, we will serve you wholeheartedly, to solve all after-sales problems for you. Your satisfaction is our goal.